Awards are nice, but your customers are what really matter

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I was recently named to the MSPmentor top 250 Influencers list.   I am very humbled by this honor, and am truly appreciative to MSPMentor for recognizing me for this distinct honor.   This morning I started thinking about what this award means.   Like I mentioned before, it’s really nice to be recognized amongst your peers, and it definitely is another badge of honor that one can wear.  You can definitely use these awards to build credibility with new clients, and just as a general marketing campaign. But that’s really all it is.  What we truly aim for at Simplegrid is striving to be the best at what we do, to deliver the highest quality of service to our clients, to create a challenging yet welcoming atmosphere for our employees, where they can learn and grow, and continue to be thought leaders in the technology industry.   So, while an award can recognize those qualities, the true recognition comes when a client turns around and says “Thank you, you’re doing a great job for us.”

We got a call like that today.   And I wouldn’t trade that call for any award in the world.

Key Takeaways:

  • Aim to be the best at what you do, and the recognition will come
  • Awards are nice, but they are no more than a badge of honor that you can use to grow your brand.
  • Your customer is your highest priority, and having satisfied/grateful customers is the best reward of all.

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Getting Started

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They say the hardest part is starting.   “They” are definitely right about that.  I’ve been thinking about starting a blog for quite some time now, but always found a good excuse to not start.  I always told myself that I wouldn’t have a good topic to write about, or that no one will really want to hear what I have to say.  These may be true, but I finally came to the realization that I won’t know that for sure until I actually start.

A little about me – I’m currently a partner at a Technology Consulting firm called Simplegrid Technology, Inc..   I’m also pursuing my Executive Master’s in Technology Management at the Penn School of Engineering, Co-Sponsored by the Wharton School.  I also have a 2 yr. old son, and are expecting our second child very soon.

I hope to share with you my thoughts/experiences on running my business, pursuing an advanced degree, and other projects that I may be working on.  Now, I realize that there are folks out there have much more valuable insight that I can offer, but I hope to reach those of you out there that may be in a similar situation, that may be learning as they go and may be able to put yourselves in my shoes to see what I did right… and what I did wrong.

I’ll also put some lessons as a summary at the bottom of my posts, to help condense what the major take away is from each post.

It’ll be interesting to look back in a few years to see how this plays out.  I think it’s a good experiment.

Lessons

  • The first step is the always the hardest.
  • You’ll never know what your capable of until you try.
  • Be concise.  You don’t have to write a book for every blog post… a few paragraphs will do.
  • Don’t be afraid of failure – instead take every situation you’re in as a learning exercise and improve on it.

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